Service Standards

  • Jacksonville Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Tire Country is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There u...
    Published on: Sep 05, 2012
  • Ethics of Automotive Repair in Jacksonville
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Sep 12, 2012
  • Service Center Standard and Procedures
    All North Carolina pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great wa...
    Published on: Sep 18, 2012
  • Questions to Ask Your Jacksonville Service Advisor
    We find that a lot of Jacksonville drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles&nbs...
    Published on: Mar 18, 2014
  • On Board Diagnostics for Jacksonville Motorists
    Some Jacksonville vehicle owners wonder why Tire Country and other Jacksonville auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tire Country for a tricky au...
    Published on: Apr 22, 2014
  • What Jacksonville Automotive Service Consumers Should Know
    There are some things drivers should know about Jacksonville car service and repair. First and foremost, Tire Country cares about you and your family's safety. And we really appreciate your business...
    Published on: May 16, 2014
  • What You Need to Know from Your Tire Country Service Advisor
    Jacksonville drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of k...
    Published on: Mar 27, 2016
  • What Jacksonville Customers like About Us at Tire Country
    A big part of the service we provide at Tire Country for our Jacksonville customers is education. We want you to feel confident with your service decisions. And we're always open to questions fr...
    Published on: Sep 03, 2017
  • How Does Tire Country Know What to Recommend?
    When you drop your vehicle off at Tire Country in Jacksonville, they don't just poke around under your hood looking for stuff to do. Tire Country professionals have lists and procedures they foll...
    Published on: Oct 14, 2018
  • Speak Up: Talking with Your Tire Country Service Advisor
    About 80% of the vehicles on Jacksonville roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't per...
    Published on: Nov 18, 2018
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Jacksonville, North Carolina, who need answers about diagnostic services. They want to know what diagno...
    Published on: Dec 23, 2018
  • Arrive Alive in Jacksonville
    We've all seen drivers do crazy things while driving to or from Jacksonville. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from...
    Published on: Apr 07, 2019